How will the delivery be done?
- We process all deliveries through reputed courier companies
- In case of large gadgets, the company directly sends the goods to you through their regional warehouse.
- If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
What are the delivery charges?
Compact Lighting provides free delivery on all items of value more than Rs. 200/-. Otherwise Rs. 30/- is charged as delivery charges.
What is the Delivery time?
The goods will be delivered within 10 working days from the date of dispatch for all locations serviced by reputed couriers. For others, delivery times may vary depending on the location.
Who bears the Octroi Charges?
Nagpur , Sangli , Dombivili , Nasik , Mumbai , Pimpri & Chinchwardi , Kothrud (Pune) , Ahmednagar , Pune , Akola are Octroiable cities. Any applicable octroi will be payable by the customer. Please pay Octroi to the courier company if requested by them in these cities. Craftsvilla.com is not responsible for any octroi payments.
How to track my order online?
You can check the status order by clicking on “order number” whether pending or fulfilled, that you have placed with compactlighting.net. Once your order is shipped out, we will send you a mail with the shipping details.
All Compact Lighting items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order.
Incase if I receive a damaged parcel?
If you notice that parcel is damaged you should refuse to accept it. Send us an e-mail to email@example.com within 24 hours of such refusal stating that you have refused to accept the damaged parcel. For more information on the same, kindly refer to our return policy.